Terms of Service

By using this website and purchasing products from Setsuna Films Store, you agree to these Terms of Service.

1. Products

We offer both physical products (e.g., accessories) and digital products (e.g., downloadable files). Product descriptions and prices are listed on the product pages.

2. Orders and Payments

Orders are confirmed when payment is successfully processed.

We may refuse or cancel orders in cases of suspected fraud, pricing errors, or stock issues. If an order is cancelled after payment, we will refund the payment.

3. Digital Products (License)

Unless otherwise stated on the product page, digital products are licensed for personal use only. You may not resell, redistribute, share, upload, or make digital products publicly available on other platforms.

4. Shipping (Physical Products)

Shipping timelines shown on the site are estimates. We are not responsible for delays caused by carriers, customs, weather, or other unforeseen events.

5. Returns and Refunds

Return and refund conditions are described in our Returns & Refunds Policy. For defective/damaged/incorrect items, please contact us within 7 days of delivery.

6. Intellectual Property

All content on this site (designs, images, text, videos, and digital products) is owned by Setsuna Films or its licensors and may not be used without permission.

7. Limitation of Liability

To the maximum extent permitted by law, Setsuna Films is not liable for indirect, incidental, or consequential damages arising from the use of this site or products.

8. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on this page.

9. Governing Law

These Terms are governed by the laws of Japan, unless otherwise required by applicable law.

Contact: hello@setsunafilms.com